Why restaurants should offer online food ordering ?

expodine online food ordering

Have you known about online menu ordering application? If not, you are not in any manner in the present world, and need to wake up! Online Ordering for food from eating outlets is one of the newest phenomenon to sweep the restaurant business. This practice of online food ordering had changed the convention of ordering food from outside.

Online ordering eliminates many issues faced by the end customers bring in orders. The staff at the restaurant will most likely be unable to comprehend what the client orders over telephone, attributable to various accents, background disturbances or essentially a terrible connection. The time may not be sufficient for the client to think and give unique guidelines. In this digital age, integrating an online ordering system has become essential for restaurants. Such a system can ease the process of making payments, managing orders; improve customer service, operations, customer retention and more.

Integrating a compact, user friendly, and efficient ordering system can improve your restaurant’s sales and also some of the core factors that effect the restaurant operations as well.

Online Ordering Drives More Revenue

Offering online ordering lets your guests place an order more conveniently. Without feeling pressure to wrap up their order, customers are more inclined to explore all of their menu options, and even end up spending more than they would when ordering over the phone or in person. This results in digital orders being more on average than non-digital orders. With no line behind them, the pressure for your guests to make speedy orders is gone, and they’ll be more inclined to get that extra item.

Expanded market reach

Only having the option of customers coming into your restaurant physically can limit your reach market reach. But with an online ordering system, your market reach is expanded. You are able to reach customers who would have otherwise not been in a position to know what your restaurant has to offer from other locations.

Positive customer service

In any service business, especially restaurants and other forms of eateries, customer service is everything! Today, when a customer has a bad experience at your restaurant, they may share it on the web and cost you many customers as well as bad reviews. So, by having an online ordering system, customer service for in-house customers is the top priority. Employees can give their full attention to a customer since they do not get interrupted by a ringing phone. Fewer phone calls mean more time to attend to customers coming into the restaurant at any moment.

Enhanced efficiency

Having online orders can make the day to day operations more efficient for a restaurant. The time employees use to receive orders through the telephone is reduced and this increases the time employees have to focus on dine-in customers. Possible cases of errors being happening when an order is made due to miscommunication or human error are reduced meaning there are no expensive re-deliveries. When a customer makes an order online, they take their time to look at your menu and choose exactly what they want.

These factors do not scratch the surface of the numerous benefits restaurants stand to enjoy by having an online ordering system in place. Setting up an online ordering system sets up a restaurant for growth, competition and a steady increase in sales.

In no time, online ordering for restaurants will play an even bigger role in the food service industry than it already is. What are your thoughts on online ordering?

ALL YOU NEED TO KNOW ABOUT THE UNIFIED PAYMENT INTERFACE(UPI) IN EXPODINE

upi (1)

What Is UPI ?

With India moving a step closer towards becoming a cashless economy with the launch of Unified Payment Interface (UPI) last year, every business is trying to get into this system so that they can also benefit from the new technology and in turn boost the sales with simplified cash transactions. With this new payment method, your smart phones will double up as virtual debit cards.

and you’ll be able to send or receive money instantly. Along with Bharat QR code, it can help you get rid of your wallet all together.

Here bank uses to transfer money and make payments using the IMPS (Immediate Payments Service). IMPS are faster than NEFT and let you transfer money immediately and it works 24×7. This means that the online payments will become much easier without requiring a digital wallet or credit or debit card.

With the Unified Payment Interface, all bank account holders can make secure fund transfers in an instant without the need to enter bank account information or net banking credentials.

As far as the end customer is considered, they need to download the third party app which has the payment method UPI. Like  Trupay,BHIM,Phonepe etc. Once done, they need to link account with app with one time registering with UPI giving your phone number as identity for registering and setting up with 6 digit code(which can be used to connect any app with account later on). Voila… that’s all. One can do payment and receive payments with that app.

How UPI will Help the Restaurant Business

By implementing UPI those who are into restaurant retail business can save the extra cost which they have to pay to the banks when they use a swiping card machine to accept payments from customers.

According to experts, the UPI will help to increase the business of the restaurants, takeaways and home delivery  joints by removing the hassle of keeping exact change for the remaining balance when the customers pays in the outlet or at their homes and reduce the delivery or table turnover time. Secondly, the people who do not have cash at home can pay through this app, giving your customer a convenience of paying through a card.

Scan and Pay with UPI Method is Readily available and integrated with Expodine Restaurant Management system, which will change the ways in cash settlement management are done.

Listing more to its advantages

For RESTAURANT OWNERS
  • With UPI there is no need to install any additional hardware or Swiping POS machine making it a cost effective solution.
  • All due amounts will be credited instantly into the Bank Account of the Merchant automatically.
  • Can view the live reports of the transaction.
  • Faster settlements means more table turnover ,which will directly effect the revenue of the restaurant .
For End Customers
  • Most advanced and cost effective payment system where the end customers can scan and pay directly from their bank account using any UPI app from their mobile phone
  • Unlike Mobile Wallets there is no need to top up money into mobile wallet account. With UPI you can directly pay from your bank account.
  • Customer can make UPI Payment through any UPI supported Apps or online banking applications
Conclusion

With a one-stop point for accessing different bank accounts in single app, single click authentication, try out  another new,super fast and secure payment mode available in present technology !this blog will may help users to adopting the new UPI system for there secure translation