Keys For Sustainable Restaurant Success

key for restaurant success

A good business runner is the one who improves the leadership skills to develop a better working environment. For that various aspects has to be considered for the sustainable .

As a Business

A Restaurant is not always all about the drinks and dishes. For a successful restaurant, understanding it as a business is very crucial. You might have the best quality and tasty food served in the town but if not marketed accordingly, it becomes ineffectual.  Establishing the business into a “Brand” is the most hectic task. Along with the brand comes the promotion, reach to greater radius, loyal customers etc. This enables the owner to charge higher price for the service along with the product.

The Culture

The Ethics and culture is very important for the restaurant to be differentiated among others. The food items served may be same. But to be unique in the industry, the presentation, ambience, service quality etc. has to be top notch and out of the box.

Employees

Employees are the greatest asset of the business. The customer experience is enhanced by the service delivered and staff hospitality. The staffs treat the customers how they’ve been treated, so basically the owner has to treat the staffs as the vital customer. The slightest gestures of the employees can influence guest experience and there by customer loyalty.

The System

The overall concept and ambience of the restaurant do give an impression to the customers. But from the management point of view, the system which the business evolves is also decisive. The efficiency of the POS hugely impacts the performance of the restaurant.  Expodine is one among the restaurant management POS that increment the overall productivity of the business. The easiness and competence of Expodine curtails the overhead of the restaurant owner immensely.

How to keep your restaurant employees happy and motivated?


Guess what happens when a restaurant has happy, motivated employees? It thrives….

One of the key factors of a successful restaurant is satisfied staff. When your staff is happy, it is very probable that your customers will feel the same way with the service they received. Customers are impressed by the incredible service. Regardless of how good your food and drink offer is, if the customers are not happy with your service, they are not likely to come back again.

Motivating your restaurant employees is actually easier than you might think. Luckily, there are simple steps you can take if you still don t know how to motivate a team in your restaurant. This will make your staff satisfied and smiling, thus keeping your customers happy.

Ongoing Training

Some employers fail to see the value of continuing training beyond the onboarding stage. They think workers are either not interested or don’t need additional instruction.

Receiving ongoing training helps the staff to feel more valued as individuals and improves the overall morale.

On the contrary, receiving ongoing training helps the staff to feel more valued as individuals and improves the overall morale of the establishment. It also demonstrates an invested interest from management for employee success and advancement. If an ongoing training program is not in place, consider adding one.

Competitive salaries

It is very useful to enquire as to what the salaries are in other establishments so you can compare them to the ones you offer. You can easily see what a big problem you would have is one of your experienced and reliable staff members leaves to work for your competition.

Recognition and Rewards

There are various situations in which you can praise the good results of your staff: compliments from satisfied customers, helping a colleague in his/her station, an innovative idea to improve business are some of many.

You must recognise those moments and let your staff know you are aware of their effort. A couple of words of praise can be the first step.

Working Hours

How to motivate a team in your restaurant if your staff is working overtime? Overtime not discussed and agreed with employees can cause discontent. Stick to agreed shifts and working hours and reduce the risk of causing dissatisfaction. Introduce the possibility of employees seeing their schedule in advance so they can plan their free time and be relaxed.

Socialise with your staff, off the Clock

In addition to annual vacations of your staff, think about socialising with them outside of working hours, for example throwing an informal barbeque or a Sunday lunch party, where everyone can feel they are a part of the team and have fun. The result of these gatherings, popularly called team building, are trust and togetherness.

Incentives

A loss of an employee means you will have to spend money on replacement and training of a new one. In the meantime, your schedule will be incomplete and the service below your desired level. However, if an existing employee knows they will get a bonus for the extra effort he/she puts in, it is very likely the service will not suffer and dedication from your staff will remain unaffected.

Give the Tools & Equipment They Need

There’s nothing more frustrating than being limited by old, clunky tools at work–especially in a scenario in which customers tend to want to get in and out on their own schedules. When outdated tools slow down your team, the customers notice.

Frustrated employees can struggle to mask their emotions in front of customers–and it makes for a poor representation of your business. The effects are major: An old computer system that’s slow to generate tickets effects servers’ tips, and broken kitchen stoves mean slower cook times and poorly prepared meals.

Make sure that your staff is working with updated tools such as:

Ready to Motivate your Restaurant Employees?

Even if you only implemented one of the motivational tactics here, we’d bet that you’d begin to see a change in your team’s’ attitudes at work. You depend on your employees for the success of your business, so give them the attention they deserve.