HOW TECHNOLOGY IS REPLACING TRADITIONAL TABLESIDE FOOD ORDERING AND PAYMENT SYSTEM ?

 

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In F&B industry Tableside food ordering and payment is the trending feature of Tablet point-of-sale (POS) system. Modern diners always hunt and discover advanced facility obtainable restaurants for dining. Initiating a tableside ordering and payment solution offers big benefits for everyone involved due to the efficient nature of the product. By giving steward the ability to place orders that are immediately beamed to the kitchen or bars and then to be able to print out and pay the bill tableside, restaurateurs will increase table turns. Faster table turns translate into higher tips for restaurant employees, faster greet time, more attentive service and shorter wait times at the host stand during peak hours.
The smoother flow of tickets to the kitchen results in faster food and beverage service. Handling large parties becomes much easier because the tables in the system can be organized by seat number and checks can be split up more easily. Not only will guests appreciate the accuracy and speed of service but they will also appreciate the additional payment security measures in place. Whenever a guest pays with a credit card, it is swiped through the tableside device never leaving its owner’s sight. Theft occurrences will avoid while upholding PCI (payment card industry) compliances and also shows your customer you are here to stay, and adaptable to provide better hospitality.
Incorporating tableside ordering and payment technology into your restaurant can actually make your employees and business more efficient while simultaneously boosting customer satisfaction levels. It is secure, easy to use and innovative. Best of all, you just might find that your happy customers are more likely to return. Main advantages of Tableside food ordering and payement system over normal pos system are,

  • Reduced mistakes without handwritten notes

Instead of handwritten notes, stewards enter orders directly on Apple iOS or Android smartphone or tablet, and the orders are wirelessly transmitted to the kitchen. No orders are lost, and the risk for mistakes is significantly reduced.

  • Speedy service

When customer is ready to pay, POS generates the check directly from the order and card payments are processed right at the table and the receipt can be emailed or printed. Otherwise we can choose e-wallets like paypal, mobile wallet, crossover wallet apps, cryptocurrency credit cards, Digital currency wallet etc.. to make payment more secure and faster. It allows fewer steward to handle more customers and checks can be settled faster. customers appreciate prompter service and tables can be turned faster.

  • Statistical analysis

Web-based analytics provides real-time insight to the business performance and can be accessed from a mobile device. Track sales, inventory, and taxes for one or several locations.

  • Easy to handle customers

New customer profiles can be added and existing profiles can be edited directly on the mobile device. Email addresses can be collected for marketing purposes.

  • Hike in revenues

Increased speed and efficiency of service leads to hike in revenues, enabling the restaurant to service more guests. Not only will customers enjoy being in control of their ordering and paying experiences at your restaurant, which will increase repeat visits as well as recommend to others. Restaurants with table ordering technology can also expect customers to spend about 5% more by ordering more items and saying yes to upsells, another way to increase revenue.
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