ALL YOU NEED TO KNOW ABOUT THE UNIFIED PAYMENT INTERFACE(UPI) IN EXPODINE

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What Is UPI ?

With India moving a step closer towards becoming a cashless economy with the launch of Unified Payment Interface (UPI) last year, every business is trying to get into this system so that they can also benefit from the new technology and in turn boost the sales with simplified cash transactions. With this new payment method, your smart phones will double up as virtual debit cards and you’ll be able to send or receive money instantly. Along with Bharat QR code, it can help you get rid of your wallet all together.

Here bank uses to transfer money and make payments using the IMPS (Immediate Payments Service). IMPS are faster than NEFT and let you transfer money immediately and it works 24×7. This means that the online payments will become much easier without requiring a digital wallet or credit or debit card.

With the Unified Payment Interface, all bank account holders can make secure fund transfers in an instant without the need to enter bank account information or net banking credentials.

As far as the end customer is considered, they need to download the third party app which has the payment method UPI. Like  Trupay,BHIM,Phonepe etc. Once done, they need to link account with app with one time registering with UPI giving your phone number as identity for registering and setting up with 6 digit code(which can be used to connect any app with account later on). Voila… that’s all. One can do payment and receive payments with that app.

 

How UPI will Help the Restaurant Business

By implementing UPI those who are into restaurant retail business can save the extra cost which they have to pay to the banks when they use a swiping card machine to accept payments from customers.

According to experts, the UPI will help to increase the business of the restaurants, takeaways and home delivery  joints by removing the hassle of keeping exact change for the remaining balance when the customers pays in the outlet or at their homes and reduce the delivery or table turnover time. Secondly, the people who do not have cash at home can pay through this app, giving your customer a convenience of paying through a card.

Scan and Pay with UPI Method is Readily available and integrated with Expodine Restaurant Management system, which will change the ways in cash settlement management are done.

Listing more to its advantages

 

For RESTAURANT OWNERS

  • With UPI there is no need to install any additional hardware or Swiping POS machine making it a cost effective solution.
  • All due amounts will be credited instantly into the Bank Account of the Merchant automatically.
  • Can view the live reports of the transaction.
  • Faster settlements means more table turnover ,which will directly effect the revenue of the restaurant .

For End Customers

  • Most advanced and cost effective payment system where the end customers can scan and pay directly from their bank account using any UPI app from their mobile phone
  • Unlike Mobile Wallets there is no need to top up money into mobile wallet account. With UPI you can directly pay from your bank account.
  • Customer can make UPI Payment through any UPI supported Apps or online banking applications

Conclusion

With a one-stop point for accessing different bank accounts in single app, single click authentication, try out  another new,super fast and secure payment mode available in present technology !this blog will may help users to adopting the new UPI system for there secure translation

PROMOTE YOUR RESTAURANT WITH THESE SIMPLE TECHNIQUES TO GENERATE SALES

The Best Restaurant POS System

Just because you have a small budget doesn’t mean that you have to settle for small marketing approaches. With these simple and cost-effective advertising tactics, you won’t believe how much business you will be able to generate – and you may even be shocked to find that you have some money left over in your budget (and you’ll certainly start enjoying a surge in your revenue).

Use Social Media Platforms

If you’re not using social media, you’re losing business. Get involved with the various social platforms to find what works best for your cuisine, customer base, and concept. You’ll want to post content with keywords that relate to your concept, cuisine or menu. Post photos of the restaurant, offer educational posts about culinary topics and sponsor community or charitable causes.

Get Your Website Ready

You need a functional website with responsive design to get anywhere in marketing your restaurant. Make this your first priority because almost all of the best marketing ideas depend on having a website to anchor them. Publicize your website on all your advertising, promotional materials and stationery because it’s just as important as the restaurant’s physical address

Optimize Your Online Presence

Claim your listings in local directories and restaurant review sites. Join the local chamber of commerce and business organizations. Send out press releases to local newspapers, magazines, schools and nearby manufacturing facilities to let them know your restaurant is open for business. Get your menu online on your website or through a third-party provider. Customers make reservations and place orders from their smartphones, so they need to be able to find your restaurant and menu online.

Foodie Photos

If you’ve ever logged onto Instagram, you’ll understand that food photography is alive and well.

Arguably the very best way to promote your restaurant online is with high-quality, drool-inducing photos. Visual content is in high demand online these days, and having delicious looking photos on your website and across various social media outlets is essential for drawing hungry eyes.

Blogging

Blogging is a very effective way to advertise your restaurant and stay on budget. You don’t have to go crazy; just a basic blog that features fresh, relevant and attention-grabbing content (images of your food, posts about exciting upcoming events, new menu items, etc).

Promote your blog on your website and on your social media profiles. You won’t believe how much business you will be able to generate from a basic blog.

What types of marketing tactics are you employing to promote your restaurant? What has worked the best for you? Share your success stories with us! We’d love to hear them!

HOW TECHNOLOGY IS REPLACING TRADITIONAL TABLESIDE FOOD ORDERING AND PAYMENT SYSTEM ?

 

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In F&B industry Tableside food ordering and payment is the trending feature of Tablet point-of-sale (POS) system. Modern diners always hunt and discover advanced facility obtainable restaurants for dining. Initiating a tableside ordering and payment solution offers big benefits for everyone involved due to the efficient nature of the product. By giving steward the ability to place orders that are immediately beamed to the kitchen or bars and then to be able to print out and pay the bill tableside, restaurateurs will increase table turns. Faster table turns translate into higher tips for restaurant employees, faster greet time, more attentive service and shorter wait times at the host stand during peak hours.
The smoother flow of tickets to the kitchen results in faster food and beverage service. Handling large parties becomes much easier because the tables in the system can be organized by seat number and checks can be split up more easily. Not only will guests appreciate the accuracy and speed of service but they will also appreciate the additional payment security measures in place. Whenever a guest pays with a credit card, it is swiped through the tableside device never leaving its owner’s sight. Theft occurrences will avoid while upholding PCI (payment card industry) compliances and also shows your customer you are here to stay, and adaptable to provide better hospitality.
Incorporating tableside ordering and payment technology into your restaurant can actually make your employees and business more efficient while simultaneously boosting customer satisfaction levels. It is secure, easy to use and innovative. Best of all, you just might find that your happy customers are more likely to return. Main advantages of Tableside food ordering and payement system over normal pos system are,

  • Reduced mistakes without handwritten notes

Instead of handwritten notes, stewards enter orders directly on Apple iOS or Android smartphone or tablet, and the orders are wirelessly transmitted to the kitchen. No orders are lost, and the risk for mistakes is significantly reduced.

  • Speedy service

When customer is ready to pay, POS generates the check directly from the order and card payments are processed right at the table and the receipt can be emailed or printed. Otherwise we can choose e-wallets like paypal, mobile wallet, crossover wallet apps, cryptocurrency credit cards, Digital currency wallet etc.. to make payment more secure and faster. It allows fewer steward to handle more customers and checks can be settled faster. customers appreciate prompter service and tables can be turned faster.

  • Statistical analysis

Web-based analytics provides real-time insight to the business performance and can be accessed from a mobile device. Track sales, inventory, and taxes for one or several locations.

  • Easy to handle customers

New customer profiles can be added and existing profiles can be edited directly on the mobile device. Email addresses can be collected for marketing purposes.

  • Hike in revenues

Increased speed and efficiency of service leads to hike in revenues, enabling the restaurant to service more guests. Not only will customers enjoy being in control of their ordering and paying experiences at your restaurant, which will increase repeat visits as well as recommend to others. Restaurants with table ordering technology can also expect customers to spend about 5% more by ordering more items and saying yes to upsells, another way to increase revenue.
If you have more suggestions on this topic, please feel free to share with us.

TIME TO RETHINK AND MOVE WITH ROBOTS

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The restaurant hostess of the future may be visiting tables via “Tele -presence robot” like the Beam, which can walk and talk, but has no hands. But it will be a boon to modern restaurant management system and a worthwhile to sleek interaction. paramount features of this robot is  voice-activated, cylindrical computer, like Amazon Echo’s Alexis, could sit on a tabletop and give advice about wine pairings or the day’s specials. It would be like serving and dining with others from the movie “2001: A Space Odyssey” but optimistically without the malevolent streak.

These and other innovations exist now and could change the face of the hospitality industry in the future as restaurants increasingly become technology companies. Globally, it is estimated that 1.3 million Industrial robots are arriving in factories by 2018. The international market value for robotic system estimated around 32 billion US dollars and the automotive division itself increased their robots by 43% in one year, from 2013-2014.  Now is the time to get your foot in the automation door.

You will be soon able to order food through Facebook

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Ordering foods through Facebook  may be the biggest technology leap coming in the next year, as nearly 100 percent of restaurant owners say they plan to have a Facebook presence by next year. Companies specializing in Facebook payment integration for restaurants such as CHOWNOW and NETWAITER are helping chains to get their ordering on to the popular platform. This is a fairly low cost add on to make, and it has the potential to grow sales, which always gets a attention towards restaurants. For instance, top ranking restaurants saw a 10 percent sales bump after implementing Facebook ordering, trade magazine Fast Casual recently reported about this latest technology in restaurant management.

Social media is already being effectively used in restaurants to assess and hire employees, forecast sales, manage schedules, and increase productivity. Yet those existing technologies will soon merge with new advancements and systems, and a new generation of food service workers will drive the modernization of restaurant management. Let’s hope, Integration of  restaurant management with social media will be a great challenge to existing technology. In future they will change the way we think about and manage restaurant workforces.

How online reviews effect your restaurant’s business ?

One sign that a restaurant review is a fake is if it gives a very high or very low rating without many specifics.

It is something every restaurateur and hotel owner knows: good reviews boost takings while terrible ones can close you down. And, in an age when everyone can be an online critic, ratings have never been more important. But until now no one could be sure just how important the online star ratings system employed by different sites  be for a business’s fortunes.

“The findings of a recent study demonstrate that the zsocial media sites and forums may not generate the financial returns for which investors yearn – they play an increasingly important role in how consumers judge the quality of goods and services. After all, restaurants that get good reviews are those that appeal to consumers and they would probably do well even in the absence of any reviews .

We are listing  5 Reasons why Online Reviews Matter for Your Rrestaurant Business

1) Consumers trust reviews and opinions posted online.

“I read it on the Internet, so it must be true” – We laugh at that statement, but the internet is full of opinions. One of the most popular review sites has 207 million visits each month. This includes people looking for and sharing opinions of businesses like yours. So one in each six consumers are reading up both positive and negative, before ever having met you or stepped foot in your restaurant. What is being said about your business should matter to you because it matters to everyone else

2) As a personal recommendation consumers trust’s online reviews

Majority of consumers trust the opinions of strangers on the Internet as much as their own friends. While an online review coming from an anonymous user, a review that lacks detailed information or one that doesn’t seem genuine won’t fall into this category, online reviews can be thoughtful, thorough and personal, much like an exchange between friends.

3) Bad experiences are easily shared than good ones.

Sharing a bad customer experience online is an easy way to release frustration. It just feels good to tell other people when you’ve been wronged. Sometimes even more importantly, to a reviewer, is the idea that a bad review might save someone else from having a similar experience! .What we can take away from this fact is that it is important for you to proactively ask happy customers to leave online reviews too. A bad review is bound to happen at some point, but wouldn’t it look nicer surrounded by a whole bunch of good ones?

4) Make an effort to turn a negative review into a positive review

Negative reviews are influencing the opinions of potential customers, but they don’t have to be a permanent black mark on your digital record.When a consumer review a negative feedback about your restaurant, you have an opportunity to excel at customer service. Make an effort to reply an apology and a gesture of goodwill like a discounted fee ,free meal etc . Because what’s better than letting off some steam about a bad experience? . With a little customer-service  MAGIC a negative experience turns into a positive one with online proof!

5) Positive reviews make them trust your restaurant  more.

Reading a multitude of positive reviews provides a potential customer with a sense that your reaturant can be trusted. The idea is that all who had visited the restauranrt with positive reviews  had a great experience, so I probably will too.

So have you taken a look? How do your online reviews tally up? Are people saying good or bad things about your restaurant ? Or, are people not saying anything at all?

As the world exists today, you have to care about online reviews. Positive reviews can help bring in customers, negative reviews can turn people away and not having any online review presence can cause someone to feel like doing business with you would be a gamble.

In short, people are forming opinions about your restaurant based on what other people are saying, long before you even get the chance to meet them, so it’s your job to take an active interest and convert your online audience into new customers.

Restaurant Trends to Watch Out For in 2017

2016 has been a rough year for many restaurants and a good one for some. To stay ahead and to make the most out of 2017, keep an eye out for the following restaurant trends:

Restaurant trends 2017

Dining Out Trends

Restaurant Garden

Organic food

Because of the growing reports of pesticides and artificial colours being used in food items, people are becoming more health conscious.

Almost everyone is behind organic food items these days, and if your restaurant happens to have a garden it will not only bring in more customers but will also result in free marketing and popularity.

Going organic is not an easy task and the initial cost is going to be a bit high, but if you can successfully implement it, the prize is going to be worth the struggle in the long run.

The added advantage is that the food items grown locally are not just fresh and taste better; they also result in low vegetable costs in the long run.

Restaurant Advertising Trends

Online presence

Increased Online Presence

What is the first thing that you do when you have a doubt?

Well, you’ll probably Google it.

It’s the same with diners as well. Nowadays, almost every diner searches for the restaurant online and decides to dine in based on the online reviews.

A customer might not even notice you if they pass by your restaurant as their eyes are glued to their phone screen. So, if you’d like to grab their attention, deliver content to their phone screen itself.

Some of the steps that can be taken towards it are building a strong online fan base, engaging with your audience, posting pictures of dishes, and starting to accept orders online.

Latest Trends in Food and Beverage Industry

Food workshop

Workshops

Now, you might be wondering that how is conducting a workshop ever going to help me?

Well, the main motive behind the workshop is to achieve free marketing.

It should be mainly targeted at kids and even adults can take part in that if you decide to do so.

Every parent out there loves to post pictures of their kids doing something creative, and by conducting such a workshop you won’t even have to ask parents to post the pictures online as they’ll do it anyway.

Some workshops that you can conduct are cookie decorating, cupcake making, cooking classes, etc.

All day cafes

Due to rents becoming expensive, owners are looking for locations to share a kitchen and have several different pop-ups.

This has given rise to cafes that transform from a takeout coffee shop in the morning into a counter for lunch, with sit down service right through to a full dining service in the evening.

Chef at home

Experimental food events

Conduct experimental food events, it can be anything like chefs coming into house and cooking for you or teaching you how to cook, etc.

Plan things that are a lot more customised and offer unique experiences around food, rather than the traditional sit-down dinner in house.

Restaurant technology trends

3d printed cuisine

3d Printed Cuisines

If a restaurant waiter asks you what would you like to have printed? You would be probably very confused.

But you should prepare for such an experience as it is already in place at some locations.

The meal creation process begins with the bi-flow focused 3d printer containing the ingredients being guided into place by the printer’s robotic mechanism. The food is then squeezed through a nozzle in a manner that is far more precise that any human could manage. By adding a chef’s artistic flair or other traditionally prepared food, a magnificent dish is ready to be served.

Restaurant touch table

Interactive touch tables

You probably haven’t thought of a restaurant table much more than a place to put your food and elbows. That could soon change with the introduction of interactive touch tables.

Currently being tested in different restaurants, these tables of tomorrow incorporate high-resolution animated displays and advanced touchscreen to create a futuristic dining experience.

Using these touch tables, the customer can browse the restaurant’s entire menu and featured specials. Patrons can also use the table to order in comfort and privacy.

To ensure that customer input is accurately relayed to the staff, these tables can detect the difference between a human touch and a solid object.

While waiting for their cuisines, parents and restless children can play interactive games, catch up on the news, create artwork, or send messages between tables.

The table features shatter proof, waterproof, and heat resistant screens. Some will even let you pay with a credit card or smart device.

restaurant drone

Service Drones

Restaurants are finding a new innovative way to wow their customers. These incredible drones are able to successfully navigate a restaurant’s air space both outside and inside, ferrying trays of food to waiting customers.

Able to avoid obstacles, people, and each other, the propellers are covered to prevent a stray hand or finger from coming into contact.

Fully autonomous, the drones can be easily programmed to ferry food or beverages from the bar or kitchenary to specified location for pickup or delivery by the wait staff. Waiters can also receive the drone right out of the air in plain customer view or the drones can fly the food right to the table.

In the non-autonomous mode, the drones can also be piloted by a staff member for individual customer entertainment. This could soon become commonplace.

Conveyor belt sushi

Conveyor Belt Sushi

Conveyor belt sushi has been around for some time now, but they are slowly catching popularity.

The way it works is air tight transparent containers containing the sushi are placed on the rotating conveyor belt that moves past every table in the restaurant.

Comfortably seated at their table, diners can choose from an endless stream of transparent top bowls or plates containing a plethora of artistically designed sushi creations. The bowls are generally differentiated by colours or design which is done to assign pricing.

The final bill is based on the number and type of consumed sushi.

Cooking and service robots

Cooking and Service Robots

Imagine enjoying food cooked and served to you every day by a five-star chef based on your requirements and that too at the comfort of your home. Sounds almost impossible, right?

A company named Moley Robotics have made it possible by creating a working prototype of a robot that can cook almost 2,000 meals. It is all set to revolutionise the way you cook.

The Moley robotic kitchen is able to cook an entire meal from memory. Once the advanced system records the movements of a human cook while making a meal, the robot can perfectly duplicate the entire process.

This could be a common sight at restaurants everywhere.

Conclusion

To ensure an edge over your competitors, it’d be better if you could modernise your restaurant with some of the latest fads in the restaurant industry.

Have we missed anything? Do let us know about the latest restaurant trends in your area by commenting down below.

We’d love to hear from you!

Ways to Increase Restaurant Sales using Technology

Do you know to use technology to increase restaurant sales? If not, you’ll be left behind and that’s something no one would want.

Technology has already transformed the way we live and is quickly infiltrating every aspect of restaurant operation.

So, let’s take a look at ways in which you can exploit technology to increase your restaurant’s sales.

 

Ways to Increase restaurant Sales

 

  • Go digital Taste matters but people are also behind quality and freshness these days. Organic foods are the craze these days so if you could just mention that in your menu it would help bring in more sales.

 

Grab every opportunity to capture new customers by listing all the relevant information in your menu, which is something hard to achieve using traditional menu cards. So, opt for a digital menu instead which lets you list every detail that you can possibly think of, even the nutritional and allergy information and top it with a compelling image.

 

  • Go online Set up a website for your restaurant which lets your customers reserve table and order food online. This will not only help you reach people who prefer to eat at home but will also help you increase sales as people usually tend to order food for the entire family instead of just for themselves.

 

  • Games – Parents are always in a hurry to leave the restaurant as their children keep pestering them or start to cry without any reason. Keeping a few tablets handy containing games and interactive content will keep the children busy and parents relaxed. As a result, they will spend more by ordering appetisers, drinks or desserts.

 

  • Survey – Even though it is impossible to determine which is the best mobile OS, as everyone has their own personal preferences.

 

Tweaking your restaurant’s dishes based on the feedback received is something that can be easily achieved.

 

A tablet-based restaurant management software lets you accept instant feedbacks before the customer even leaves the table which in turn helps you take informed decisions.

 

  • Social Media – People love to post pictures of dishes online and review eateries. Having a strong online presence by having several positive customer reviews and posting pictures of drool-inducing dishes helps reach potential customers by making them aware of your restaurant’s name and influence their choice.

 

  • Loyalty Program – Having a loyalty program in place helps you in luring existing customers to come in more often by offering coupons or special discounts specially tailored for them. This can be done manually in the form of an SMS or email, or you can automate it by using a restaurant management software.

 

If you follow all the above steps, you will have an edge when it comes to capturing spend-happy, food loving customers, and increasing restaurant sales.