INFLUENCE OF IoT IN HOSPITALITY

EXPO1

 

Hospitality use of Internet of Things technology can already be seen in Disney’s MagicBands, amusement parks and guest room control systems, but that’s just the tip of the iceberg. IoT will expand to enhance both guest experience and operations efficiency in everything from deploying staff where guests are congregating to preventing equipment breakdowns. On exhibit at CES this year, for example, was a sensor that measured UV risk at its specific location and advised when to reapply sun screen; imagine this sensor embedded into a hotel’s pool chair, sensors will measure UV intensity and turn on buzzer to provide sun screen or automatically provide sun screen. This kind of adaptation we properly include in our hospitality system bring great change in restaurant business.

Main reason behind the failure of most of the restaurant management system is negligence or illiteracy to bring latest trends in hospitality. Diners have many demands, and to be successful in the business restaurateurs need to be able to meet those demands, giving at the same time a flawless dining experience no matter if it is rush hour. With the help of an efficient restaurant management software we can meet the needs of diners. The latest technology restaurant system, with their high levels of agility and flexibility, will serve as a cornerstone for successful future restaurant in creating competitive precedence.

Ways to Increase Restaurant Sales using Technology

Do you know to use technology to increase restaurant sales? If not, you’ll be left behind and that’s something no one would want.

Technology has already transformed the way we live and is quickly infiltrating every aspect of restaurant operation.

So, let’s take a look at ways in which you can exploit technology to increase your restaurant’s sales.

 

Ways to Increase restaurant Sales

 

  • Go digital Taste matters but people are also behind quality and freshness these days. Organic foods are the craze these days so if you could just mention that in your menu it would help bring in more sales.

 

Grab every opportunity to capture new customers by listing all the relevant information in your menu, which is something hard to achieve using traditional menu cards. So, opt for a digital menu instead which lets you list every detail that you can possibly think of, even the nutritional and allergy information and top it with a compelling image.

 

  • Go online Set up a website for your restaurant which lets your customers reserve table and order food online. This will not only help you reach people who prefer to eat at home but will also help you increase sales as people usually tend to order food for the entire family instead of just for themselves.

 

  • Games – Parents are always in a hurry to leave the restaurant as their children keep pestering them or start to cry without any reason. Keeping a few tablets handy containing games and interactive content will keep the children busy and parents relaxed. As a result, they will spend more by ordering appetisers, drinks or desserts.

 

  • Survey – Even though it is impossible to determine which is the best mobile OS, as everyone has their own personal preferences.

 

Tweaking your restaurant’s dishes based on the feedback received is something that can be easily achieved.

 

A tablet-based restaurant management software lets you accept instant feedbacks before the customer even leaves the table which in turn helps you take informed decisions.

 

  • Social Media – People love to post pictures of dishes online and review eateries. Having a strong online presence by having several positive customer reviews and posting pictures of drool-inducing dishes helps reach potential customers by making them aware of your restaurant’s name and influence their choice.

 

  • Loyalty Program – Having a loyalty program in place helps you in luring existing customers to come in more often by offering coupons or special discounts specially tailored for them. This can be done manually in the form of an SMS or email, or you can automate it by using a restaurant management software.

 

If you follow all the above steps, you will have an edge when it comes to capturing spend-happy, food loving customers, and increasing restaurant sales.

9 Restaurant Management System Features Every Growing Restaurant Needs

 

Restaurant management is not an easy task and when it comes down to keeping track of and managing day-to-day tasks such as inventory management, stock management, consistency management etc depending on a restaurant management system is something worth considering even for the most experienced restaurant operator.

To minimize the headaches associated with managing a restaurant and to stay ahead of your competitors, consider investing in a restaurant management system with the following features.

Expodine Barbeque factory Calicut

Stock/Inventory Management

Imagine having to go to the library to refer about something you would like to know, be it about how to manage a restaurant or anything else. How would that make you feel? You can’t even imagine going back to a time like that, right?

Not only does the lack of an automated Stock/Inventory report slows you down, it also hinders your efficiency to perform informed decisions based on facts.

The operations that you can perform using these reports are priceless, based on the past report you can make several changes like removing the menu items that aren’t selling. This will not only make you life a lot more easy but will also improve the profit of your restaurant.

 

Table Management

Instead of having to walk back and forth to monitor the status of the tables, that is, if they are occupied, vacant or reserved is a tiresome task.

Automating these tasks will not only take a lot of weight off your shoulders but will also increase the average table turn-around time. Increased table turn time not only ensures an increase in profit but also leaves a smile on the face of your customers as they get seated and attended to fast.

 

Menu Management

Based on your past sales reports some changes might have to be made to the menu to prevent any type of loss that might occur due to the items that aren’t selling.

The lack of a digital/eMenu will require you to print different menu cards as per the changing needs of your customers.

However, investing in a digital restaurant menu makes the user experience rewarding and gives you the freedom to not only modify the menu items but also provides many other features including suggesting combinations, getting feedback from your customers etc.

 

Cash flow Management

As a customer, you would never like to be presented the bill earlier than expected and would like to keep the tipping amount confidential when dining in a group.

Cash flow management puts an end to all this by giving customers the freedom to pay the bill amount whenever they feel like using debit/credit card or cash, and the amount that you tip will be visible to only the person performing the transaction. Unless of course someone peeks into your screen :P.

 

Loyalty Program

When you are visiting a restaurant often, a little bit of recognition makes you happy and feel valued.

Loyalty program makes your repeat customers feel special by presenting them with rewards and special offers, specially tailored for them.

 

Order Status

Order status lets your customer know about the present status of the order, whether it is under preparation, ready, or out to be served.

 

Offline mode

A restaurant management system that can function without having to be connected to the internet all the time avoids downtime if there is any kind of internet issue.

 

Easy integration

Easy integration reduces the data entry requirements as the old database can be integrated seamlessly with any POS system out there.

 

Cloud-based

The main advantage of having a cloud-based restaurant management system is that the detailed business reports of your restaurant can be accessed from anywhere, anytime, round the clock. Eliminating the need for you to be physically present at the location of your restaurant.

 

Investing in the right restaurant management system will not only make the process of managing your restaurant easy, it will also save your restaurant from failing. That being said, it’s really up to you whether you wish to invest in a restaurant management system.

 

Still not sure?

Do one thing, simply take a coin and toss it.

I’m not asking you to toss the coin so that you can take a decision based on the  coins outcome but because in that brief moment when the coin is in the air, you’ll suddenly know what you are hoping for.

If there’s anything else that you would like to add.  Please do post it in the comment section down below.

Expodine introduces Kerala’s first digital/eMenu for restaurants

Digital/eMenu for restaurants-Expodine

 

Digital/eMenu is the latest addition from Expodine, a leading global provider of tablet-based restaurant management software that promises to transform the way restaurants operate. It’s more than a digital restaurant menu. It’s a complete menu management solution designed to save time and increase your restaurant’s revenue with features including

  • Order Management
  • Menu Management
  • Feedback Screen
  • Loyalty System
  • Category Filter
  • Item Modifiers
  • Bill Generation

Expodine is the pioneer in Kerala to provide digital restaurant menu with all the features restaurant owners have been crying out for, and among the first to implement it, is the Calicut branch of Hug a Mug. It’s an extraordinary, yet intuitive app that outperforms your expectations. So, how does it work?

Emenu takes the form of a clever android application, much like the ones that we have all become accustomed to. From your android tablet now you’re able to perform all the functions of order/menu management that a waiter had to perform earlier. It takes care of menu management, placing and tracking orders, staff communication, and feedback management. It optimises customers experience, speeds up performance, empowers staffs and restaurant managers like never before.

Many restaurateurs remain sceptical of restaurant management systems, menu management systems or POS systems, which have been limited and cumbersome in the past. But, these concerns are fully laid to rest with Expodine. Mr Rijas Backer, M.D, Expodine, explained “Almost every restaurant was looking for a way to make the cumbersome task of menu management easier by digitizing the menu. Emenu is Expodine’s response to the demand for a digital restaurant menu. Once you have it, you simply don’t need anything else”.

Now, you may ask, what about implementation? A key aim for Expodine is seamless integration, requiring minimum hardware, training or installation. You can switch over to Expodine within a day. Getting started is incredibly easy; all you need is an android tablet, the app, a cash drawer, a WiFi router and a printer if you would like receipts. Setting up the app is a simple, fully customizable process with a smart intuitive back-end that allows restaurant owners to edit menu, alter pricing and apply specials, discounts and much more. For those who get stuck, Expodine also offers screen wise tutorial, as well as full-time customer support.

So, what’s the catch here? Well, there doesn’t really seem to be one. The app is intuitive, it’s affordable and incredibly smart. Overall, Expodine is set to make big waves in the restaurant industry, a no brainer for progressive thinking restaurant owners who want to maximise efficiency and take their business by the horns.

How to choose the right restaurant POS system

It doesn’t matter if you are planning to expand your restaurant or open a new one. Well, it does, but just

like the mathematical proofs in our textbooks, let’s suppose it doesn’t. You will have to think about

installing POS (Point of sale) system sooner or later as it is the need of the time. Choosing a restaurant POS system

may seem overwhelming, but making the right choice will save a lot of time and money later down the

road.

How to choose the right restaurant POS system image

 

The following tips will help you make the right choice. Let’s dive right in.

 

Define the needs of your restaurant
Just like upgrading from an old motorcycle to a new one, if your restaurant already has a POS system

installed and you are thinking of upgrading. Jot down all the problems and missing features, and also

think about any cumbersome task that needs to be simplified.

 

Do you think that there is a better place than searching for it on Google? Most of you would say no! but

there is a more reliable person who can help you more than Google. Wondering who that person might

be? That person is not Sherlock Holmes, it’s your employee. Talk to your employees as well.

 

Hardware requirements
There is no need to buy a gaming PC if the only thing that you are going to use is Microsoft Word. Same

is the case with restaurant POS systems, look for POS systems that can be easily integrated with any POS

system out there. If you happen to own a conventional POS system, choose the POS vendor who gives

you the freedom to choose your own hardware.

 

Compared to the hardware, the software is more important. So, try the free demo before making up

your mind.

 

License
When selecting a restaurant POS, there are two available licensing options; one time licensing and

recurring SaaS. One time licensing will free you from any recurring payments. Recurring SaaS model can

be easily downgraded, upgraded or canceled anytime, making it feasible and more ideal in the long

run. Choose whichever suits you best.

 

Compare
Just like phone a friend/audience poll option in the show “Who wants to be a millionaire”, reach out to

your friends and seek their opinion or start a discussion on relevant groups and forums. Find out where

the POS vendor is located and their support hours.

 

See it in action
Restaurant POS systems might not be the same as in paper. Request for a free demonstration from the

POS vendor and try out the free demo (if available). Look for issues and other factors such as user

friendliness, features etc.

 

Set-up
Set-up the software and hardware properly, even a Ferrari is useless if not set up properly. Test the POS

system during free hours and train your employees to use it before making the transition.

 

Make the most of it
Don’t just contact your POS vendor to seek technical help. Enquire about any free resources that might

be available. Asking for these resources takes minimal time and will help you in the long run.

 

P.S: What are you waiting for, go choose the right POS system for your restaurant as it will make your

restaurant at least 157% more efficient. That percentage was totally made up. But still, it works.