Why POS is necessary?

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Point of sale (POS) is a house hold name in the retail and restaurant industry. The automated system has had a revolution in the industry. Cash Flow, food inventory, Billing and Sales can be tracked with ease. Conventional bookkeeping is simplified enormously. A Good POS adds huge value to the restaurant or related retail industry.

Benefits

POS system acts a gateway where every single transaction is recorded and analyzed. Since many POS systems are integrated with card and other payment methods, the payments are more secured. POS gives a premium value to the billing mechanism and to the outlet as well.

POS provides numerous advantages and updation to the existing manual mechanism. The communication from ordering staff to the kitchen has been simplified and made clearer. The order from the table has been sent to the printer of kitchen directly. The distance is reduced and the chef instantly receives order by KOT. The overhead of running errands of the waiter and lack of clarity in conveying orders are minimized.

Mobile POS integrated systems lean another step ahead by taking orders by tablets and mobile devices.
Fast and Smooth functioning up level the customer service rating and reviews from the customer part.

POS over Book keeping

Since every transactions and workflow is done and stored digitally, a lot of money is saved on conventional book keeping. Along with the billing, POS can keep a tab on Profit & Loss statements, and also on Sales tax. A well-managed POS helps to create payrolls.

Which POS to choose?

Expodine have been one of the lead runners in the POS system with over 5 years of experience, powered by Explore IT Solutions. And with “happy customers” network all over the globe, Explore IT Solutions tries to blend technology with dining to enhance the experience of restauranting.

Keys For Sustainable Restaurant Success

key for restaurant success

A good business runner is the one who improves the leadership skills to develop a better working environment. For that various aspects has to be considered for the sustainable .

As a Business

A Restaurant is not always all about the drinks and dishes. For a successful restaurant, understanding it as a business is very crucial. You might have the best quality and tasty food served in the town but if not marketed accordingly, it becomes ineffectual.  Establishing the business into a “Brand” is the most hectic task. Along with the brand comes the promotion, reach to greater radius, loyal customers etc. This enables the owner to charge higher price for the service along with the product.

The Culture

The Ethics and culture is very important for the restaurant to be differentiated among others. The food items served may be same. But to be unique in the industry, the presentation, ambience, service quality etc. has to be top notch and out of the box.

Employees

Employees are the greatest asset of the business. The customer experience is enhanced by the service delivered and staff hospitality. The staffs treat the customers how they’ve been treated, so basically the owner has to treat the staffs as the vital customer. The slightest gestures of the employees can influence guest experience and there by customer loyalty.

The System

The overall concept and ambience of the restaurant do give an impression to the customers. But from the management point of view, the system which the business evolves is also decisive. The efficiency of the POS hugely impacts the performance of the restaurant.  Expodine is one among the restaurant management POS that increment the overall productivity of the business. The easiness and competence of Expodine curtails the overhead of the restaurant owner immensely.

How to Optimize your Restaurant Management

restaurant management system

Restaurants are handling a high amount of cash and credit card transactions.  So your restaurant management system should make easy tracking all business sales data. A good restaurant management system is one that provides you a set-up to improve your restaurant management and helps you streamline restaurant operations. The primary objective of any owner should be looking for software that is operationally easy to use and has the UI that can be operated by any kind of workers. A cloud based POS, includes all the essential features required to run a restaurant, like inventory management, reporting & analytics, central menu management, loyalty programs integration, and customer feedback management.

Features of restaurant management application 

  • KOT & KOD Management

Kitchen Order Tickets (KOT), The KOT contains information such as items ordered, table number and its quantity. It helps in serving right food to the right customer at the right table.  KOD management module simplifies takeaway and delivery management. These features improve the overall communication between kitchen staff and front staff which reduces errors and speeds up serving.

  • INVENTORY/COST Management

System for tracking Stock, Sales and Purchasing inventories. It is used to track the stock you have at any time given. Cost Management efficiently indicates where the cost can be reduced. Also gives specific Pricing directives.

  • E-MENU / DIGITAL menu

Electronic menu is an innovative alternative to traditional paper menus. It brings digital restaurant menu on tablet.

  • Shift Management

Shift management is a very important factor for any business to optimize resources and team.

  • Authority Based login

The login screen ensures a secure login session by assign completely different permissions to every employee.

  • Loyalty Program

Customer loyalty program may be a rewards program offered by the company to customers who frequently make purchases.

  • UPI Integration

UPI is the latest online transfer method that enables secure payments from customer’s bank account in real-time.

  • SMS Integration

SMS API integration improves business efficiency. An Effective SMS Marketing allows you to reach an outsized variety of individual at the same time.

  • Recipes Management

It will coordinate to the readiness and procedures in order to execute the recipe and achieve the product as efficiently as possible.

  • Cloud Reports

The cloud provides a centralized platform to beat all aspects of reporting, enhance the security of data and provide global accessibility to users.

  • Offline Mode

Application can be used offline mode; it avoids downtime if there is any kind of internet issues.

Restaurant management system software has all the above features, with flexibilities for each restaurant to customize each tool according to their liking and preferences, complete restaurant management software should help you to run and manage all your restaurant operations at anywhere.

Everything you must know before Starting up Restaurants

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Have you been longing to start up a Restaurant? Here’s everything you must know.

People never get tired of trying new food platters. i.e., Restaurant is one business area where the demand never declines. You’ve definitely chosen the right path. But hey, have you thought every aspect of it? If not, here you go.

Planning

Planning is the first and the foremost step. Only with the right planning, any business shall survive. Starting a Restaurant is no different. It doesn’t matter how big your budget is, without proper planning, it’s all mere sand art. From Location of the restaurant, menu, hygiene and service to steady financial flow, there are different perspectives to be monitored for surviving in a very competitive business arena.

Location

The location and ambiance of the restaurant holds 40 % of the business traffic. For many people, restaurant is not JUST about the food, it’s also the visual and physical experience. Always, simple and sophisticated interiors give pleasant vibes to the customers. At an extend, the onsite experience covers flaws in other areas. The efficiency of parking area also is a defining factor of the customer flow. Menu itself is an effective honey trap. The variety and innovative presentation of dishes, indifferent from competitors gives an edge over them. Hygiene and Services is the most vital facet of the industry. One minute compromise on these, may lead to the downfall of the entire plot.

Costing

The mistake most people makes and eventually leads to the extinction is the Costing.  A proper costing need efficient cost and revenue analysis. The intention should be on the positive side, to serve the customers at the price and right attitude. Profit driven alone may give false impression to the customers. The steady financial flow is the backbone of the business, which is necessary for the long run. The initial investment should remain as a capital, and spent in the business itself for at least a year. Be patient with the results.The most important mindset to have is the going concern concept for a long period.And with adequate customer management, the smooth functioning of the restaurant can be ensured.

Happy Restauranting. !

7 Things To Keep In Mind Before Choosing A Software For Your Restaurant Operations.

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Choose the best software for your Restaurant !

A Restaurant Management Software is chosen in a way such that it is designed with the best capabilities of promoting the business to the next level. This yielding high profits and capturing the heart and trust of the customers. It is very important that the restaurant operations are managed and tracked effectively for an efficient working of the management and ultimately gaining profits.

Running a good hospitality business is a great risk . This carries lot of challenges. Hence it is very important to understand the functioning of the management and choose the best software that can handle the day to day operations very well. There are many features and objectives of any restaurant management software. which are basically designed to carry out the most common functions that include order taking, quality, billing and maintaining the finance etc. However there are few points to be kept in mind while choosing a software for any restaurant operations.

We Expodine are here to give you the best in the market without entering into dilemma of choosing the exact software. because our product takes care of all the needs and requirement for running the business in the most effective way possible.

Few options to be noticed while deploying the software into the business are as follows:
  • Simple Menu Set-up: Customers love dynamic and flexible menu listing along with the prices. Hence having a simple configuration and setup of menu designs invites more trust.
  • Tracking of Sales and Performance Reporting: It is helpful to keep an analytics track of the bestselling items in the menu, the prices, peak time of sales in a day, location and best servers for improving the business and reporting details for comparing the performances.
  • Ordering and Payment Facility: A secure payment process and table-side billing are some of the ways of attracting the customers and increase the guest satisfaction.
  • Best Employee Management: Tracking the working hours and productivity of the employees. Different access and security levels can be set up according to the business to calculate the sales performance and monitor the performance of the employee and calculate their payroll.
  • Inventory Control: It is important that the restaurant management software has inventory feature to ensure profitability and Long-term success by keeping a record of every item sold.
  • Technical Support: A good technical support team is needed for the initial setup, periodic software updates and training of the product.
  • Maintaining Customer Database: Restaurants tend to maintain lot of customer information like transaction details, surveys, reward programs and functions which are very valuable. Hence the restaurant operation software’s are expected to maintain those with high security and use it for careful promotion and communications.

It is always a happy dinning if the ambience is peaceful and facilities are compatible with the latest technology.

Simple tips and Solutions for a Better Restaurant Ecosystem

Good management comes from an effective management of roles and responsibilities.when it comes to a restaurant there are a lot of improvements needed on a day to day operations to keep the business flourishing along with high customer satisfaction. A restaurant always has to improve each day in many standards because it deals with humans.

Lets’ check out few tips and solutions to manage it effectively.

People feel like it’s their home if they have all their needs entangled with the latest technology. Like A Wi-Fi connection, Tablet ordering and several games at the table.

  • Staff Training and improving their morale:

It is important to keep a healthy ecosystem for the workers and the staff to make sure there is a good staff turnover. Conducting regular score assessments for their promotion and improvement. Training them on the restaurant policies and culture and other human resource procedures needed. Giving them leadership seminar courses and many other options to upgrade their skills are some ways to have a well trained staff .

  • Giving importance to the customers:

Customers need to be attracted to the restaurant and that can happen if we take care of few possibilities like maintaining the quality and consistency of food, menu pricing should be effective, special offers makes them happy, and never keep them waiting for a long time.

Regular customers can be offered some perks, greetings can be planned for special occasions and feedbacks from the customers should be considered heartedly for improvements.

  • An Appealing restaurant:

Everyone loves the smell, lighting and the music if they are at their best in a restaurant. Also an uncomplicated menu looks healthier.

  • Employee satisfaction:

A good restaurant is the reflection of a happy and satisfied employee. Employees should be given equal importance and considerations. Satisfactory payment, conducting a forum to discuss their pleas and demands, Effective training and celebrating success are few ways to keep employees happy.

Managing is an art and human touch is the final management mantra for a prosperous restaurant.

Why choose “Expodine” For Your Restaurant Management ?

expodine banner

Expodine is the futuristic restaurant management software solution bookmarked by almost all the restaurants in Kerala and even extending up to various other cafes and restaurants in India and other countries like US and Middle East for managing and controlling restaurant operations efficiently.

A very simple, time efficient and easy to learn ,use product, Expodine has all the modules that covers a café and restaurant operations to higher levels. With a user friendly and easy to use interface along with loyalty modules and feedback forum, this product has gained the trusts of customers and retained them. The built-in loyalty program works on a point collection based terminology where customers can collect points and redeem them or even get gifts/rewards from the restaurant. There is a module called inventory management that tracks the real time inventory thus reducing the wastage and theft in stock level and automatic updation of the prices in the menu along with the market rates. The cloud reporting feature allows the customer to view the reports and performance of the restaurant operations related to dining, take away, home delivery on a daily, weekly or monthly basis and take decisions based on them.

The system has features that trigger alert notifications through email or sms for any cancellations or order modifications. This product is autonomic from internet and functions like a self-managing software.

The security features coming with this product are highly efficient and effective and tracks all the scenarios where a kind of malpractice can be avoided.

The software has all the modules necessary for a smooth operation and the various features can even replace a manual effort thus allowing the café or restaurant to run effectively without your presence. Customer-order-kitchen-delivery-billing, a very small concept of restaurants, but when handled with technology and innovation, modifies the concept to the higher level and generates a higher revenue and trust. Our product helps you cross that dimension in the field of restaurant management.

Why restaurants should offer online food ordering ?

expodine online food ordering

Have you known about online menu ordering application? If not, you are not in any manner in the present world, and need to wake up! Online Ordering for food from eating outlets is one of the newest phenomenon to sweep the restaurant business. This practice of online food ordering had changed the convention of ordering food from outside.

Online ordering eliminates many issues faced by the end customers bring in orders. The staff at the restaurant will most likely be unable to comprehend what the client orders over telephone, attributable to various accents, background disturbances or essentially a terrible connection. The time may not be sufficient for the client to think and give unique guidelines. In this digital age, integrating an online ordering system has become essential for restaurants. Such a system can ease the process of making payments, managing orders; improve customer service, operations, customer retention and more.

Integrating a compact, user friendly, and efficient ordering system can improve your restaurant’s sales and also some of the core factors that effect the restaurant operations as well.

Online Ordering Drives More Revenue

Offering online ordering lets your guests place an order more conveniently. Without feeling pressure to wrap up their order, customers are more inclined to explore all of their menu options, and even end up spending more than they would when ordering over the phone or in person. This results in digital orders being more on average than non-digital orders. With no line behind them, the pressure for your guests to make speedy orders is gone, and they’ll be more inclined to get that extra item.

Expanded market reach

Only having the option of customers coming into your restaurant physically can limit your reach market reach. But with an online ordering system, your market reach is expanded. You are able to reach customers who would have otherwise not been in a position to know what your restaurant has to offer from other locations.

Positive customer service

In any service business, especially restaurants and other forms of eateries, customer service is everything! Today, when a customer has a bad experience at your restaurant, they may share it on the web and cost you many customers as well as bad reviews. So, by having an online ordering system, customer service for in-house customers is the top priority. Employees can give their full attention to a customer since they do not get interrupted by a ringing phone. Fewer phone calls mean more time to attend to customers coming into the restaurant at any moment.

Enhanced efficiency

Having online orders can make the day to day operations more efficient for a restaurant. The time employees use to receive orders through the telephone is reduced and this increases the time employees have to focus on dine-in customers. Possible cases of errors being happening when an order is made due to miscommunication or human error are reduced meaning there are no expensive re-deliveries. When a customer makes an order online, they take their time to look at your menu and choose exactly what they want.

These factors do not scratch the surface of the numerous benefits restaurants stand to enjoy by having an online ordering system in place. Setting up an online ordering system sets up a restaurant for growth, competition and a steady increase in sales.

In no time, online ordering for restaurants will play an even bigger role in the food service industry than it already is. What are your thoughts on online ordering?

GST REVISED. LET’S GO DINING

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28, 18, 12, 5……… Well these are not a number series to be cracked as a puzzle. These are the common figures we go across in the big fat list of taxes in our country. Taxes have been a calculation of legal and mathematical entries driving the lives of the common people.

Earlier this year brought us a remarking satisfaction with the implementation of “Goods and Service” tax.This sets up a “One country one tax” system and bringing uniformity in the nation.

However the only area where people became little upset was regarding the dining out options. which has been heard by the government and with effect from yesterday levied 5% tax on restaurants.

So “Happy Dinning” .Take your family out for a fingerilcious meals or order online on the go.

The levied GST will be helping lot of consumers with an easy GST calculation and would also help the restaurants improve their services, facilities and loyalty. This drop in GST / unified GST has also brought smiles to the restaurant owners since they can now attract a good amount of customer.

Expodine (Restaurant Management Software) have always been a trustworthy companion in the field of Restaurant management, retail and professional businesses and have proved our loyalty of products in the long run.

28 % to 5 % or any other figures, our software provides the best dynamic environment according to the Government norms. We have an automated system taking care of all the changes in the taxing system without complicating the services. Our strong Restaurant ERP Overview has proven its flexibility with the contemporary Government policies.

ALL YOU NEED TO KNOW ABOUT THE UNIFIED PAYMENT INTERFACE(UPI) IN EXPODINE

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What Is UPI ?

With India moving a step closer towards becoming a cashless economy with the launch of Unified Payment Interface (UPI) last year, every business is trying to get into this system so that they can also benefit from the new technology and in turn boost the sales with simplified cash transactions. With this new payment method, your smart phones will double up as virtual debit cards.

and you’ll be able to send or receive money instantly. Along with Bharat QR code, it can help you get rid of your wallet all together.

Here bank uses to transfer money and make payments using the IMPS (Immediate Payments Service). IMPS are faster than NEFT and let you transfer money immediately and it works 24×7. This means that the online payments will become much easier without requiring a digital wallet or credit or debit card.

With the Unified Payment Interface, all bank account holders can make secure fund transfers in an instant without the need to enter bank account information or net banking credentials.

As far as the end customer is considered, they need to download the third party app which has the payment method UPI. Like  Trupay,BHIM,Phonepe etc. Once done, they need to link account with app with one time registering with UPI giving your phone number as identity for registering and setting up with 6 digit code(which can be used to connect any app with account later on). Voila… that’s all. One can do payment and receive payments with that app.

How UPI will Help the Restaurant Business

By implementing UPI those who are into restaurant retail business can save the extra cost which they have to pay to the banks when they use a swiping card machine to accept payments from customers.

According to experts, the UPI will help to increase the business of the restaurants, takeaways and home delivery  joints by removing the hassle of keeping exact change for the remaining balance when the customers pays in the outlet or at their homes and reduce the delivery or table turnover time. Secondly, the people who do not have cash at home can pay through this app, giving your customer a convenience of paying through a card.

Scan and Pay with UPI Method is Readily available and integrated with Expodine Restaurant Management system, which will change the ways in cash settlement management are done.

Listing more to its advantages

For RESTAURANT OWNERS
  • With UPI there is no need to install any additional hardware or Swiping POS machine making it a cost effective solution.
  • All due amounts will be credited instantly into the Bank Account of the Merchant automatically.
  • Can view the live reports of the transaction.
  • Faster settlements means more table turnover ,which will directly effect the revenue of the restaurant .
For End Customers
  • Most advanced and cost effective payment system where the end customers can scan and pay directly from their bank account using any UPI app from their mobile phone
  • Unlike Mobile Wallets there is no need to top up money into mobile wallet account. With UPI you can directly pay from your bank account.
  • Customer can make UPI Payment through any UPI supported Apps or online banking applications
Conclusion

With a one-stop point for accessing different bank accounts in single app, single click authentication, try out  another new,super fast and secure payment mode available in present technology !this blog will may help users to adopting the new UPI system for there secure translation