Problems That Can Be Eliminated with A Restaurant POS System

Problems That Can Be Eliminated with A Restaurant POS System

Even now, even in the 21st century, there are many restaurants that use their system and software for basic needs only. You may be surprised to find that Financing in a restaurant POS system will prove to be the right decision when you use it to its full capacity. 

When setting up a restaurant, there come several challenges. Even when you are running a well-established restaurant, there are many areas you need to focus on. The cash register might seem cheaper, but when you research more in-depth, it comes out that POS can help you save money. The new POS software systems come with dozens of useful features. These features will take your restaurant business to success and can save time and money. 

Restaurant Point Of Sale Systems is essential to the industry as the POS System can help solve most of the issues that often occur in the restaurant business. Let’s take a look at them and understand how a restaurant POS software program can remove those issues.

Refined System with Easy Operations

An old, outdated restaurant management system can run slow or cause problems for your employees, which causes disorder in their workflow. To keep up with modern technology and keep your management system running smoothly, consider updating to a new one that is built to compete for the next several years.

Convenient POS

Mobile POS not only offers the resourcefulness to make more sales; instead, it allows you to quicken your service and save unnecessary consuming time. When implemented with mobile devices, employees can process payments on the go and take benefit of cross-selling and up-selling opportunities to boost sales.

Labour optimization

With the POS system’s features, a restaurateur can make sure that if all employees scheduled are to meet customer needs without wasting time. Plan schedules according to promotional and seasonal events.

Improved communication

In medium and large restaurants, lack of smooth communication between the staff members often leads to a chaotic environment. This issue can be solved easily with the help of a cloud-POS system, by keeping connected every employee through the system and get real-time updates of orders. 

 No more poor inventory management

Inventory management updates is essential in any foodservice business. That is, you should know which items are available and which are not available in your restaurant kitchen. A good restaurant management software can add much smoothness to the restaurant’s business operations by offering inventory management as one of its features           

Faster Billing Management 

The billing process can make it quicker, more comfortable, and error-free for employees with the restaurant management system. As well as all the related hardships can be removed by saving time and excluding training and labor costs.

Save On Accounting Cost 

Expensive certified accountant rates can be cut down by implementing a POS System for the restaurant. Adopting an accounting solution that works well in association with POS System will allow accessing affordable & easily accessible reporting.                                                                                                                        

Restaurant’s menu details can be updated easily

Trends in the food and beverage business are continually changing with the changing interests and needs of the public. Keeping up with these trends is essential, and a restaurateur cannot take the risk of being stubborn; they need to customize the restaurant’s food menu as per the current market demand.

A restaurateur should see the food items which are more in demand and keep an eye on your customers’ food preferences. They can utilize the power of a restaurant POS software program by changing the menu items as per need. 

  Cloud-POS prevents the loss of sales report/data

Data of everyday sales is essential for every business as it is vital to know about business performance and for making business strategies. cloud-based restaurant POS system helps to save on the servers in real-time. No matter wherever you are, you can quickly get access to the details.

 Works even during No internet connection.

Investing in a POS system that works both offline and online would be a sensible thing to do. When the connection is lost or when the connection is not fast enough, you can do all the works with the offline feature, which works even when there is no internet connection.

Back-end Strategies towards Restaurant Business Success

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Strong backend operations are compulsory for the success of restaurant business. Setting good Operations Procedures helps in maintaining flexibility and reduces the scope for mistakes; it also becomes beneficial in the long running of a successful restaurant.

Technology in restaurants has come a long way. It is a good idea to have a brilliant restaurant inventory management software on board that would benefit you to monitor the shelf life of items, keep track of the daily consumption, raw and processed goods to plan purchasing, help you to order for more when a specific stock item is about to run out. It understands food costs, accurate picture of your stock and helps in avoiding any wastage of material and theft.

It is important to have approved, coded and define recipes which are followed to the point, it ignore the dependency on a single cook or chef who is preparing the food. Ask your chef to prepare these items for you with the correct amount and material needed and keep updating with the updates in the menu items. You should focus on inventory and the quality of the raw materials. 

With an automated inventory management system you not just maintain inventory but even stop over and underutilization. It is advised to use an inventory system that ties up with your POS to automate inventory management. For instance, “Expodine“ is leading software that includes all these necessary attributes.

A restaurant inventory software helps in bringing all working parts of your inventory; materials, recipe, vendors and even taxation under one system.

When running multiple outlets, having software to manage opening, closing stocks and transfers in between is necessarily important to avoid any mistakes. It automatically tracks the material usage by analyzing; Orders entered in your POS and Recipes entered in your inventory software.

Make sure to carry out standardized processes and provide them with efficient training for the same. Strong supply chain operations are also demanding when it comes to managing the backend operations of the restaurant.

Digital Menu Boards and foodservice industry trends

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Trends in the Foodservice industry are constantly changing to balance the ever-changing interests, and needs of people. Keep pace with these trends is important to restaurant owners and anyone working in the industry. 

Past few years have marked a significant change within the Foodservice industry as the food culture shifts towards higher quality food and expediency. Customers will spend their money faster when they see what they are getting. With the progress of the new age of technology where everything is getting digitized, restaurants are striving to provide a frictionless experience for consumers.

The restaurant menus too are stepping forward and going digital. Digital Menu Boards are the new trend which will help Foodservice business to win customers. The hard copies of restaurant menus are replaced with digital ones due to the many benefits of a digital menu. Since a digital restaurant menu can be edited easily, it gives the advantage of your cafe or restaurant to be dynamic in your offerings. All the changes in the menu relating to the menu items and the pricing can be managed remotely and it will be able to provide a personalized experience to the customers.

If you have an e-menu on every table, then orders need not be taken down by your servers, which will, in turn, free up the reliance on staff and reduces dependence on manpower. This will reduce your need to tap the right restaurant staff, and then train and retain them and it will also reduce the scope of mistakes while order taking and the instances of misplaced orders. 

The never-ending growth and success of the food and service industry do not limit its constant progress and continuous developments with the changing trends and innovations. Keep up with the time and incorporate with the latest technology to grow your business unique and don’t become outdated.

Strategies To Grow Your Restaurant Customer Base

Strategies to Grow Your Restaurant Customer Base

The success of any restaurant industry bears down on its marketing strategies. Also, you want to offer customers a great dining experience. If you are an owner of a restaurant, here are some tips you must know. These strategies will bring new customers.

Collaborate on Special Offers with Local Businesses

Create special coupons or offers; it can result in to produce more leads and greater overall success.  Do some research on that it will help you to grow your business to the new levels.

E-mail Marketing Incentives

E-mail Marketing technique can bring a great result as a list building strategy. Customers want to know they will receive something of worth when they sign up for regular emails.

Have an Easy to Use Online Food Ordering System

Having an online presence makes you more visible to customers; otherwise they never see an advertisement or hear about your business. New customers have already jumped in to the online delivering trend.

Host Major Events

 It is important for restaurants to host unique, strategic and interesting events. These events can increase the more customers into your restaurant and reach out to the local community.

Reach Out to Your Media Outlets

Promoting your restaurant business is just as important as preparing tasty meals and delivering wonderful customer service. Must expand a clever digital marketing strategy that makes the most of social media, traditional media, and local area promotion. 

Loyalty Programs

Loyalty Programs deliver a better return on investment.  It is an excellent way for restaurants to keep their happy customers retreat for future business, basically increasing overall sales.

Geo-targeted Ads

Promoting your business with Geo-Targeted Ads. Ads are an ideal way for restaurants and other local businesses, to reach their desired audience and the best way to regionally direct your messages.

Monitor Your Social Media Presence

Build and monitor Social Media Presence for Your Restaurant. Take a look at how to manage social media to promote sales for your restaurant. You can attract your target audience. It will create leads. 

Start a Blog 

Blog transforms your website in to an interactive hub for customers to find information and news about your restaurant business and industry. Make sure blog content is good quality and authentic.

Develop Your Restaurant’s Brand Identity

A strong brand creates an identity for the restaurant. Building a unique identity on the Internet is unavoidable; Restaurant branding is understanding audience and their behavior.

Online Reservation Tools

Online reservation system helps the restaurants to improve revenues and delight customers more than ever before. The most important restaurant technology features for guests are online reservations and mobile ordering.   

        

Restaurant Management as a Lifestyle

Restaurant Management as a Lifestyle

A job as a restaurant manager could be an amazing role. And it’s not a job, being a restaurant manager is a lifestyle. If things pan out according to the plans, it can be a great career with very good pay.

The aim of the restaurant business is to provide an outstanding customer satisfaction so that the customer will visit again. Restaurant managers work to keep restaurant operations efficient, keep customers happy, and the business profitable.

Each manager requires different skills. If they are to succeed, they’ll have to put a maximum time with high stress levels.  Responsibilities combine managing from kitchen (food-handling procedures) to operational processes, checking the food quality and size of the servings, maintaining equipments, observing health and safety precautions, organizing of stock, making sure the dining areas and kitchen are cleaned, solving customer or employee problems, Also managers are responsible for hiring and training employees, as well as scheduling shifts, promoting good team work and paying salary and dividing tips. They must ensure the food quality coming out of the kitchen is the best as it can be.

Restaurant management is a tough job.  If you find diversity in what you do, it’ll become great and joyous, working with people. If you provide a good supervision and leadership it will be excellent. To effectively manage the day to day running of your outlet you need to find and implement latest technologies in the restaurant industry.

Restaurant management system (pos) to keep track of restaurant functionalities like menu management, KOT & KOD management, stock management, shift management, recipes management, food costing, cash flow management etc. will make your work easier.

Customers receive responsive services in a friendly and professional manner, and keeping industrial standards, manager ensures that enough staff availabilities and so that customers need not wait unnecessarily. Concentrate on your priorities and be good at outlining and balancing the budget, when stressful situations arises, keep a positive attitude, engage in positive decisions.

Happy Restauranting!

Everything you must know before Starting up Restaurants

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Have you been longing to start up a Restaurant? Here’s everything you must know.

People never get tired of trying new food platters. i.e., Restaurant is one business area where the demand never declines. You’ve definitely chosen the right path. But hey, have you thought every aspect of it? If not, here you go.

Planning

Planning is the first and the foremost step. Only with the right planning, any business shall survive. Starting a Restaurant is no different. It doesn’t matter how big your budget is, without proper planning, it’s all mere sand art. From Location of the restaurant, menu, hygiene and service to steady financial flow, there are different perspectives to be monitored for surviving in a very competitive business arena.

Location

The location and ambiance of the restaurant holds 40 % of the business traffic. For many people, restaurant is not JUST about the food, it’s also the visual and physical experience. Always, simple and sophisticated interiors give pleasant vibes to the customers. At an extend, the onsite experience covers flaws in other areas. The efficiency of parking area also is a defining factor of the customer flow. Menu itself is an effective honey trap. The variety and innovative presentation of dishes, indifferent from competitors gives an edge over them. Hygiene and Services is the most vital facet of the industry. One minute compromise on these, may lead to the downfall of the entire plot.

Costing

The mistake most people makes and eventually leads to the extinction is the Costing.  A proper costing need efficient cost and revenue analysis. The intention should be on the positive side, to serve the customers at the price and right attitude. Profit driven alone may give false impression to the customers. The steady financial flow is the backbone of the business, which is necessary for the long run. The initial investment should remain as a capital, and spent in the business itself for at least a year. Be patient with the results.The most important mindset to have is the going concern concept for a long period.And with adequate customer management, the smooth functioning of the restaurant can be ensured.

Happy Restauranting. !

PROMOTE YOUR RESTAURANT WITH THESE SIMPLE TECHNIQUES TO GENERATE SALES

The Best Restaurant POS System

Just because you have a small budget doesn’t mean that you have to settle for small marketing approaches. With these simple and cost-effective advertising tactics, you won’t believe how much business you will be able to generate – and you may even be shocked to find that you have some money left over in your budget (and you’ll certainly start enjoying a surge in your revenue).

Use Social Media Platforms

If you’re not using social media, you’re losing business. Get involved with the various social platforms to find what works best for your cuisine, customer base, and concept. You’ll want to post content with keywords that relate to your concept, cuisine or menu. Post photos of the restaurant, offer educational posts about culinary topics and sponsor community or charitable causes.

Get Your Website Ready

You need a functional website with responsive design to get anywhere in marketing your restaurant. Make this your first priority because almost all of the best marketing ideas depend on having a website to anchor them. Publicize your website on all your advertising, promotional materials and stationery because it’s just as important as the restaurant’s physical address

Optimize Your Online Presence

Claim your listings in local directories and restaurant review sites. Join the local chamber of commerce and business organizations. Send out press releases to local newspapers, magazines, schools and nearby manufacturing facilities to let them know your restaurant is open for business. Get your menu online on your website or through a third-party provider. Customers make reservations and place orders from their smartphones, so they need to be able to find your restaurant and menu online.

Foodie Photos

If you’ve ever logged onto Instagram, you’ll understand that food photography is alive and well.

Arguably the very best way to promote your restaurant online is with high-quality, drool-inducing photos. Visual content is in high demand online these days, and having delicious looking photos on your website and across various social media outlets is essential for drawing hungry eyes.

Blogging

Blogging is a very effective way to advertise your restaurant and stay on budget. You don’t have to go crazy; just a basic blog that features fresh, relevant and attention-grabbing content (images of your food, posts about exciting upcoming events, new menu items, etc).

Promote your blog on your website and on your social media profiles. You won’t believe how much business you will be able to generate from a basic blog.

What types of marketing tactics are you employing to promote your restaurant? What has worked the best for you? Share your success stories with us! We’d love to hear them!

STRATEGIES TO REDUCE EMPLOYEE TURNOVER IN YOUR RESTAURANT

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Nevertheless of geographical size, geographic location, theme, or target clientele, all restaurants have one major concern in common: employee turnover. Aside from inventory turnover, employee turnover are usually one of the largest expenses for a business, but the exact expense of it isn’t always easy to measure and find out. Reducing employee turnover should always be part of your restaurant’s overall cost saving strategy. Finding great restaurant employees can be a time-consuming and costly endeavor. Making every effort to keep your best staff members around for the long haul will give you peace of mind that your business is always in good hands, and frees up more of your time and energy.

Finding the delicate balance between enough staff to cover the dinner rush and keeping your budget in check is not an easy task. Let’s dig into a few ways to cut down on employee turnover.

  • KEEP EYES ON SALES DATA

Look at sales data when you’re scheduling so you can be sure you aren’t overspending on labor during your slow periods. When you connect your point of sale system to your scheduling software, like bill history/report, you’ll get all the data you need in one place. Looking at the last few weeks of data, you’ll get estimates of sales for a given shift, so you can keep your labor cost percentage in check and operate it based on that.

  • HIRE ONLY THE RIGHT FIT

We sound like a siren on this, but it really is one of the most important things to keep in mind when operating a service establishment. Many have the skills, fewer have the attitude. You have to resist the urge to fill available positions with the first semi-acceptable applicant that walks in. Whenever possible, hold out for the right person. A quick hire of the wrong candidate means a quick exit, and you’re back to square one.

Avoid over staffing: A few extra employees per shift may not seem like a major expenditure, but even minimum wage adds up quickly. In addition, too many servers on the floor means everyone takes home less tip money–which can easily deflate morale.

Instruct your managers to Hire smart and quality candidates with:

Experience: Whenever possible, go for experience; they’ll need less training, so they’re on the floor faster and allowing your managers to focus on guests rather than worrying about new employees.

Loyal work histories: You want candidates who will stick so you can invest time and money in training them.

  • EMPOWER THROUGH TRAINING

Veteran or New employees will cost time and money when they are under performing. By improving employee efficiency through training, you can conceivably schedule a leaner staff without sacrificing service.

proper planing: First step toward training is Create a proper plan to train employees. It should cover everything from the initial guest greeting through dropping the check, and will make it easier to eliminate superfluous steps and evaluate individual employee performance.

Cross-train your staff: Train new employees in all areas of the restaurant when they first start, so they develop an understanding of how the restaurant functions as a whole keeping BOH and FOH separate, of course. Not only will this increase overall functionality, staff members will also be better equipped to jump in and assist employees in other positions should the need arise.

Hold regular staff meetings: Holding pre-shift meetings as each set of staff hits the floor is a great way to relay new policies, menu changes, and other important items, leading to fewer mistakes and greater efficiency.

Conduct regular staff reviews: Evaluate your employees’ performances to identify where your team can improve individually and as a whole. Know your priorities, and provide management with a pre-determined reference to ensure that they evaluate the things that will help the team consistently deliver excellent service.

  • PROPER SCHEDULING

Resection your floor chart: Inefficient floor charts could mean restaurants are over staffing just to cover sections that are underused. Examples of this may be: scheduling someone in a particular section from 5-12 pm, when the section doesn’t get busy until 10 pm. Servers could share another section until 10 pm or take on the other area as well.

Review policies: Set clear guidelines as to when employees can clock in, clock out, take breaks, and do side work, and utilize a POS system that logs employee hours to help monitor staff compliance. Scheduling is arguably the most important factor influencing labor costs. While it can be difficult to minimize staffing costs while also maintaining guest expectations, smart scheduling can alleviate some of the more pressing issues.

Automate scheduling: Computer schedulers or online restaurant management systems make schedules mobile, allowing managers to post schedules online and employees to swap or pick up shifts via their computers or mobile phones(with managers reserving final approval). This prevents last-minute staff shortages and other scheduling complications.

Thus we can fairly conclude that, To maintain a well balanced restaurant operation keep a keen insight into the hiring practice and staff desires can reduce your employee turnover, hiring strong team members and give them the training they need to succeed, regularly reviewing operational processes to ensure efficiency and Crafting a thoughtful schedule that takes both guest and staff needs into account.

If you have more suggestions on this topic, please feel free to share with us.

HOW TECHNOLOGY IS REPLACING TRADITIONAL TABLESIDE FOOD ORDERING AND PAYMENT SYSTEM ?


 

In F&B industry Tableside food ordering and payment is the trending feature of Tablet point-of-sale (POS) system. Modern diners always hunt and discover advanced facility obtainable restaurants for dining. Initiating a tableside ordering and payment solution offers big benefits for everyone involved due to the efficient nature of the product. By giving steward the ability to place orders that are immediately beamed to the kitchen or bars and then to be able to print out and pay the bill tableside, restaurateurs will increase table turns. Faster table turns translate into higher tips for restaurant employees, faster greet time, more attentive service and shorter wait times at the host stand during peak hours.
The smoother flow of tickets to the kitchen results in faster food and beverage service. Handling large parties becomes much easier because the tables in the system can be organized by seat number and checks can be split up more easily. Not only will guests appreciate the accuracy and speed of service but they will also appreciate the additional payment security measures in place. Whenever a guest pays with a credit card, it is swiped through the tableside device never leaving its owner’s sight. Theft occurrences will avoid while upholding PCI (payment card industry) compliances and also shows your customer you are here to stay, and adaptable to provide better hospitality.
Incorporating tableside ordering and payment technology into your restaurant can actually make your employees and business more efficient while simultaneously boosting customer satisfaction levels. It is secure, easy to use and innovative. Best of all, you just might find that your happy customers are more likely to return. Main advantages of Tableside food ordering and payement system over normal pos system are,

  • Reduced mistakes without handwritten notes

Instead of handwritten notes, stewards enter orders directly on Apple iOS or Android smartphone or tablet, and the orders are wirelessly transmitted to the kitchen. No orders are lost, and the risk for mistakes is significantly reduced.

  • Speedy service

When customer is ready to pay, POS generates the check directly from the order and card payments are processed right at the table and the receipt can be emailed or printed. Otherwise we can choose e-wallets like paypal, mobile wallet, crossover wallet apps, cryptocurrency credit cards, Digital currency wallet etc.. to make payment more secure and faster. It allows fewer steward to handle more customers and checks can be settled faster. customers appreciate prompter service and tables can be turned faster.

  • Statistical analysis

Web-based analytics provides real-time insight to the business performance and can be accessed from a mobile device. Track sales, inventory, and taxes for one or several locations.

  • Easy to handle customers

New customer profiles can be added and existing profiles can be edited directly on the mobile device. Email addresses can be collected for marketing purposes.

  • Hike in revenues

Increased speed and efficiency of service leads to hike in revenues, enabling the restaurant to service more guests. Not only will customers enjoy being in control of their ordering and paying experiences at your restaurant, which will increase repeat visits as well as recommend to others. Restaurants with table ordering technology can also expect customers to spend about 5% more by ordering more items and saying yes to upsells, another way to increase revenue.
If you have more suggestions on this topic, please feel free to share with us.

IMPACT OF SOCIAL MEDIA ON RESTAURANT BUSINESS

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In Today world! Most successful businesses have a persistent presence on social media’s. social media Marketing has always been an extremely powerful way of promoting the restaurant business and a shortcut to keep a good relation with customers and public. If your restaurant business is not incorporated with social media, there might be a chance of collapsing your business in the future. Creating social media accounts like Facebook, LinkedIn, Instagram or Twitter for your e-commerce business can build trustworthy relation with the people who don’t know personally and also restaurateurs can integrate restaurant management system to order food online and review. As an entrepreneur, you are responsible for the conception, development and implementation of the social media platform. You should use the platform to engage your customers and build the organization trust.

Social media sites will link restaurateurs to a professional network, provide you with useful resources and help to drive traffic to your site. Consequently, helps the restaurant business to increase sales. You always have to keep your eyes and ears on high alert for trends that will benefit your business and customer feedback. In addition to building brand trust, you also need to make sure that the website of your company is up to date. There is absolutely no excuse for ignoring your site. It is vital that you make sure that your social media presence reflects what your business is about and the customers’ expectations.

  • You become more trustworthy to people who do not know you

This ensures that you are not a “fly by night operation”. You will see an increase in your website conversion rates as the customers you are targeting are reassured by the presence of a regularly updated on social media accounts like Twitter, Facebook, Pinterest, Instagram etc. It also shows that you are professional, have a certain level of authority as you know what you are talking about and clearly displays that you are “open for business”.

  • Brand reach and repeat exposure

When you are using a platform that your audience is using, it means that this would be the very best place to position your brand and your ideal clients are in an environment that they are comfortable in. Having social, non-promotional messages that do not sell your product, this is your opportunity to get your brand under their noses without being pushy.

  • Getting ahead of your competitor

 If your competitor is using any social media, you should create an account on that and try to engage more than your competitor. However, on a recent study of NRA, most businesses in the food industry, particularly manufacturers, importers and wholesalers, are not doing a good job of embracing social media, so this is your chance to race ahead. Your potential customers or clients are engaging in social media personally, whether you like it or not. They will visit your website and they expect to find a social media presence or may judge you if there isn’t one, if they find one that hasn’t been updated for weeks or months, it’s a negative mark for your business.

  • Grow your marketing power

As your followers grow, so does your marketing power. The potential of your social media campaign to appear in Google results are all that you are interested in.

  • Rating meets revenue

Online rating through social media can seriously influence a restaurant’s revenues. Reviews through social media as comments, likes and shares can  Improve the star rating correlated to an increase in revenue. Through this reviews you can self-evaluate your restaurant strength and weakness. If you are getting more complaints than compliments, then there is something wrong with your product, or even your service, and the way you’re marketing. You need to react to that problem to prevent future problems down the road. Social media is a good platform for evaluation and improve your restaurant services.