GST REVISED. LET’S GO DINING

expodine-gst

 

28, 18, 12, 5……… Well these are not a number series to be cracked as a puzzle. These are the common figures we come across in the big fat list of taxes in our country. Taxes  have been a calculation of legal and mathematical entries driving the lives of the common people.

Earlier this year brought us a remarking satisfaction with the implementation of “Goods and Service” tax setting up a “One country one tax” system and bringing uniformity in the nation.

However the only area where people became little upset was regarding the dining out options which has been heard by the government and with effect from yesterday levied 5% tax on restaurants.

So “Happy Dinning” .Take your family out for a fingerilcious meals or order online.

The levied GST will be helping lot of consumers with an easy GST calculation and would also help the restaurants improve their services, facilities and loyalty. This drop in GST / unified GST has also brought smiles to the restaurant owners since they can now attract a good amount of customer.

Expodine (Restaurant Management Software) have always been a trustworthy companion in the field of Restaurant management, retail and professional businesses and have proved our loyalty of products in the long run.

28 % to 5 % or any other figures, our software provides the best dynamic environment according to the Government norms. We have an automated system taking care of all the changes in the taxing system without complicating the services. Our strong Restaurant ERP Overview has proven its flexibility with the contemporary Government policies.

ALL YOU NEED TO KNOW ABOUT THE UNIFIED PAYMENT INTERFACE(UPI) IN EXPODINE

upi (1)

What Is UPI ?

With India moving a step closer towards becoming a cashless economy with the launch of Unified Payment Interface (UPI) last year, every business is trying to get into this system so that they can also benefit from the new technology and in turn boost the sales with simplified cash transactions. With this new payment method, your smart phones will double up as virtual debit cards and you’ll be able to send or receive money instantly. Along with Bharat QR code, it can help you get rid of your wallet all together.

Here bank uses to transfer money and make payments using the IMPS (Immediate Payments Service). IMPS are faster than NEFT and let you transfer money immediately and it works 24×7. This means that the online payments will become much easier without requiring a digital wallet or credit or debit card.

With the Unified Payment Interface, all bank account holders can make secure fund transfers in an instant without the need to enter bank account information or net banking credentials.

As far as the end customer is considered, they need to download the third party app which has the payment method UPI. Like  Trupay,BHIM,Phonepe etc. Once done, they need to link account with app with one time registering with UPI giving your phone number as identity for registering and setting up with 6 digit code(which can be used to connect any app with account later on). Voila… that’s all. One can do payment and receive payments with that app.

 

How UPI will Help the Restaurant Business

By implementing UPI those who are into restaurant retail business can save the extra cost which they have to pay to the banks when they use a swiping card machine to accept payments from customers.

According to experts, the UPI will help to increase the business of the restaurants, takeaways and home delivery  joints by removing the hassle of keeping exact change for the remaining balance when the customers pays in the outlet or at their homes and reduce the delivery or table turnover time. Secondly, the people who do not have cash at home can pay through this app, giving your customer a convenience of paying through a card.

Scan and Pay with UPI Method is Readily available and integrated with Expodine Restaurant Management system, which will change the ways in cash settlement management are done.

Listing more to its advantages

 

For RESTAURANT OWNERS

  • With UPI there is no need to install any additional hardware or Swiping POS machine making it a cost effective solution.
  • All due amounts will be credited instantly into the Bank Account of the Merchant automatically.
  • Can view the live reports of the transaction.
  • Faster settlements means more table turnover ,which will directly effect the revenue of the restaurant .

For End Customers

  • Most advanced and cost effective payment system where the end customers can scan and pay directly from their bank account using any UPI app from their mobile phone
  • Unlike Mobile Wallets there is no need to top up money into mobile wallet account. With UPI you can directly pay from your bank account.
  • Customer can make UPI Payment through any UPI supported Apps or online banking applications

Conclusion

With a one-stop point for accessing different bank accounts in single app, single click authentication, try out  another new,super fast and secure payment mode available in present technology !this blog will may help users to adopting the new UPI system for there secure translation

How to keep your restaurant employees happy and motivated?

blog_img
Guess what happens when a restaurant has happy, motivated employees? It thrives….

One of the key factors of a successful restaurant is satisfied staff. When your staff is happy, it is very probable that your customers will feel the same way with the service they received. Customers are impressed by the incredible service. Regardless of how good your food and drink offer is, if the customers are not happy with your service, they are not likely to come back again.

Motivating your restaurant employees is actually easier than you might think. Luckily, there are simple steps you can take if you still don t know how to motivate a team in your restaurant. This will make your staff satisfied and smiling, thus keeping your customers happy.

Ongoing Training

Some employers fail to see the value of continuing training beyond the onboarding stage. They think workers are either not interested or don’t need additional instruction.

Receiving ongoing training helps the staff to feel more valued as individuals and improves the overall morale.

On the contrary, receiving ongoing training helps the staff to feel more valued as individuals and improves the overall morale of the establishment. It also demonstrates an invested interest from management for employee success and advancement. If an ongoing training program is not in place, consider adding one.

Competitive salaries

It is very useful to enquire as to what the salaries are in other establishments so you can compare them to the ones you offer. You can easily see what a big problem you would have is one of your experienced and reliable staff members leaves to work for your competition.

Recognition and Rewards

There are various situations in which you can praise the good results of your staff: compliments from satisfied customers, helping a colleague in his/her station, an innovative idea to improve business are some of many.

You must recognise those moments and let your staff know you are aware of their effort. A couple of words of praise can be the first step.

Working Hours

How to motivate a team in your restaurant if your staff is working overtime? Overtime not discussed and agreed with employees can cause discontent. Stick to agreed shifts and working hours and reduce the risk of causing dissatisfaction. Introduce the possibility of employees seeing their schedule in advance so they can plan their free time and be relaxed.

Socialise with your staff, off the Clock

In addition to annual vacations of your staff, think about socialising with them outside of working hours, for example throwing an informal barbeque or a Sunday lunch party, where everyone can feel they are a part of the team and have fun. The result of these gatherings, popularly called team building, are trust and togetherness.

Incentives

A loss of an employee means you will have to spend money on replacement and training of a new one. In the meantime, your schedule will be incomplete and the service below your desired level. However, if an existing employee knows they will get a bonus for the extra effort he/she puts in, it is very likely the service will not suffer and dedication from your staff will remain unaffected.

Give the Tools & Equipment They Need

There’s nothing more frustrating than being limited by old, clunky tools at work–especially in a scenario in which customers tend to want to get in and out on their own schedules. When outdated tools slow down your team, the customers notice.

Frustrated employees can struggle to mask their emotions in front of customers–and it makes for a poor representation of your business. The effects are major: An old computer system that’s slow to generate tickets effects servers’ tips, and broken kitchen stoves mean slower cook times and poorly prepared meals.

Make sure that your staff is working with updated tools such as:

  • POS system
  • Kitchen equipment
  • Cleaning equipment

Ready to Motivate your Restaurant Employees?

Even if you only implemented one of the motivational tactics here, we’d bet that you’d begin to see a change in your team’s’ attitudes at work. You depend on your employees for the success of your business, so give them the attention they deserve.

Apps change the way you run your restaurant business! Here’s how.

digital-menu-restaurant-management-systemBusiness models have been completely disrupted with advent of some revolutionary companies developing new ways to sugar-coat the advertising; information selling. They don’t sell the customers ads that kill their favourite entertainment, but they supply them with something they want when they are looking for it. Starting with the portals that pulled information from across the web, to search engines to apps that just show you what’s available right now on discount at your local restaurant, the way technology changes the way business is conducted can no longer be ignored by any business owner who wants to sustain and thrive.

Advertising – give back to the customer!

Yeah, let’s give some money back to the customer, though the restaurant owners didn’t say or liked the concept of discount sales, economics won. Increase in the volume of sales paid for the discounts. The pioneer in the flood of coupons and offers were none other than “Groupon”, the company has changed the way many restaurants spend their money on advertising. They have created a new way, a reason to approach customers to restaurants or any business for that matter. Businesses can now say to a prospect, hey we are giving you a discount for the service you have been looking for, but come tonight.

Personalization – tailor made offers!

In the web of service providers, ads can no longer be differentiated from useful, powerful information; ad for one can be a very useful money saving instrument for the other. The technology is made so simple that no company does everything, but they depend on services and products developed by others and each of them make it ready to be integrated with the other’s. It’s one of the best forms of cooperation these days, though it can also be seen as another form of survival in a competitive environment. Personalization is made possible with a large number of players coming together, bringing intelligence from across a variety of sources.

Simplify – be informed before deciding.

Apps have recently, not so recent, entered many of the POS operations. These were once run by large systems with huge investments to implement, run and maintain. However, these weren’t going beyond a level of control offered to the management. Customers did not benefit much either. The advent of apps have offered the restaurant business a way of interacting with customers just making tablet available at their disposal. These apps are at the end of the large chain of events explained above, though one of the latest to be added.

Here, Expodine, our application is a tablet based restaurant management system; benefits from a chain of events explained above happening right now in the hospitality sector. Expodine completes the experience started maybe on a Google search, or a subscription on your favourite blog or a reference from your social media buddy.

If you are inclined to offer a discount or a deal, or be ready to receive some reviews on foursquare or mouthshut or even on your facebook page, Checkout how one of the expodine features like the tablet based order taking help your customers ease themselves and enjoy a great time out at your place.

Finally, a good news for those who haven’t yet tried one of these technological advancements, they say content is king for a decade on many of the online based marketing campaigns, for restaurants, quality is still the king. All these applications somehow support the end user, the customer with their product; quality information which will definitely reflect the standard of your business.

Expodine is definitely a headstart, for those who haven’t given a serious thought for technology as a way to advertise and market, to benefit from the long chain of events already established and currently controlling the market.

Why top restaurants are rethinking order taking – and you should too.

Expodine-the-next-generation-restaurant-management-system

They rethink the order taking in the following ways;

  • Ways to lower the chances of getting customers irritated waiting for ordering
  • How to engage your customers 90% or more the moment they are in.
  • How to offer a variety of service that makes the customers keep coming back.

These are some of the questions a restaurant manager often asks themselves and are always on search and try to innovate. Are you one of them? Are you looking for effective ways to engage your diners and build a lasting impression on them, so they come back and most importantly they spread the word?
Spreading the word, centuries old marketing concern, now has taken a sharp turn with the evolution of social media and what used to be a word of mouth promotion earlier, now with a tap on the smart phone, reaches 1000s of people, yes 1000s of potential customers.

So every manager has to adapt to the situation, they got to be on their toe when it’s dealing with the customers or they know a mistake can cost dearly, make or break the business.
When we are in the digital era, thanks to apps, even managers have options to leverage the power of the very tools customers have.

Here’s how top restaurant managers have re-imagined their order taking process to delight their customers and get themselves a great deal of the most influential viral marketing.
They look into customer pain points and that’s how some of these smarter managers utilize technology.

  • Customers no longer need a waiter to turn around; they can order using a tablet on their table.
  • They get to see accurate, menu – what exactly is available then, what the recipe is and how it looks like – help your customers make informed choices.
  • They might want to have some suggestions on their dish – spicier, hotter, less this or that. They get to do it. Let them have a tailor made dish.
  • No billing surprises; let the customer see an updated price list right before they order.

Customers love deals, everyone does. When you get a customer who is ready to buy what you offer, that’s why they are at your restaurant in the first place, and selling them a few more of your best products won’t hurt and that’s where you make your profits.

Here’s a point why you should use these too. Customers do not care how sophisticated your software is or how advanced your systems are, but how they are treated. As a manager, you do care about the way employees are handled, how simplified your processes are and how all of these affect your profit.
To have the above in place, you obviously need to have a much organized employee management plan and platform.
Yes, this is where most managers make it or break it. A robust system needs to connect the requirements of the customers to a receptive management and production environment. Some of the areas require keen evaluation are

  •  Ease and accuracy of updates
  • Ability to seamlessly operate between different departments
  • Intelligence deriving and analysis to make better decisions
  • Sales
  • Human resource management

Though the latter part has been somehow handled by many enterprise resource systems, there are not many which integrate the customer service functions, vital to a business like a restaurant, to the functions of management and human resources.
With advent of tablets and mobile applications connecting and integrating the very customers into larger systems, however the game is different.

Expodine is one of the pioneers in this field tightly integrating the customers into, once reserved for managers, hotel management software applications. Expodine with its detail oriented, user friendly tablet application binds the customers into the way they experience fine hospitality from the provider. They get to see, interact and choose their experience without getting frustrated at the less efficient steward oriented order taking and management system.

If you wish to take a look at Expodine and see how this digital order management application can be integrated to your system and maximize the finest of hospitality and delicious menu you offer to your customers, Give us call on +91 9895 313 434, or mail us on info@expodine.com

How a restaurant tablet ordering system will elevate the dining experience for customers.

We live in an era where almost every process once needed human efforts are being turned upside down by softwares. We rely on technology to communicate, to bank and for other countless purposes. It has reduced human efforts in all those sectors to a great extent. Now technology has brought changes in the way people used to dine and in the way people used to manage restaurants. Let’s see how restaurant management software with a tablet ordering facility will benefit both customers and restaurant management at the same time.

Customer Engagement:

  • The whole dining experience is detailed in the tab right in front of the customer; he/she can browse through the facilities, menu, offers and specialties.
  • The menu will be attractive with the pictures and it registers easily in the customer’s mind, one doesn’t have to know every name of the dishes to get what she wants.
  • Dig the menu down to see what are the ingredients, preparation methods and nutritional value to help make a decision easily.
  • Provides an innovative experience as the customer can order the dish, alert the staff when he/she needs a water refill, call the waiter for any assistance, all of this just by tapping the on the tablet screen
  • Refer or invite friends over to dine, using the application.

Restaurant management:

  • Update the menu as required, reflect the kitchen on a daily basis.
  • Less customer complaints/ higher satisfaction as ordering is faster and convenient using the app on the tab.
  • Boost sales with automated order taking and printing of KOT in the counter and Kitchen via Bluetooth / Wifi printer
  • A steward can handle more number of customers now than he could ever before, resulting in reduced cost and increased customer satisfaction.
  • Lower number of errors in order generation, Kitchen Management, delivery and order completion.
  • Centralized order generation and completion reduce waiting time.
  • Offers personalization through making a dish as per the choice of the customer on varying the ingredients.

If you are a restaurant Manager/Owner and if you want to simplify the restaurant management and want your restaurant to be able to deliver the best dining experience to your customers along with your mouth watering dishes and awesome ambience. Give us call on +91 9895 313 434, or mail us on info@expodine.com