Imagine that your restaurant is growing at a steady rate or is at the brink of success. But what if a star employee decides to leave?
You can manage, right?
But what if more than one employee decides to leave?
That won’t be good for your restaurant.
So, take the following steps to ensure that your staffs stick with your restaurant.
Be a Good Manager
There is a difference between being good and being a jerk.
If you are a business minded person who doesn’t care about their staffs at all, then you are going to regret it in the near future.
As everyone has a breaking point and it’s no different with your staffs. If you continue to act in the same way, your staffs are going to leave.
But don’t lose hope yet. There are some steps that you can take to prevent that.
Offering support, organising a special event, sharing responsibility, and encouraging your staffs are some of the steps that you can take towards it.
Fire Poor Performers
You might me wondering that, “I thought that this article was about retaining staffs, not firing them”.
Well, if the staffs are dragging your restaurant down then it’s better to fire them without hesitation.
Failure in doing so will require your star performers to outperform; the added stress will make them leave soon enough and you’ll be left with the poor performers. As a result, the sales and service will suffer.
Get Rid of Poor Equipment
Making your staffs work with outdated equipment that clearly needs to be replaced or repaired is mental torture.
Your staffs are already going through enough stress and pressure. They will try their best to work with the equipment as long as they can tolerate. But sooner or later, they are going to walk out of the door if you fail to repair/upgrade the equipment.
Train your Staffs
If you want to keep your staffs, you should have a comprehensive training program in place. Read the following guide to achieve that: How to Train Restaurant Staff
Compliment your Staffs
A simple “thank you” or a genuine compliment can go a long way. Stop taking your staffs for granted.
The mistake that most managers/owners make is that they never compliment their staff. But never miss the opportunity to criticise them for their poor performance or mistakes.
The way you treat them is going to reflect on how they treat your customers.
So, change before it’s too late to avoid any kind of regret.